Happy Customers | Kinfolk Leather Reviews

We’re proud of the collars and leads we make — but don’t just take our word for it. Here’s what our customers have to say about their experience with Kinfolk Leather. Real feedback from real people (and their dogs).

Customer Reviews

Overall rating: 4.9 / 5 from 814 reviews.

Customer photo review of Leather Balm 100ml - Natural Leather Conditioner - NZ Made

I used the balm to restore my oiled leather Birkenstock clogs and it works like magic. My shoes looks new and clean. The package arrived very promptly. The product was easy to use and smells very pleasant. 10/10

Leather Balm 100ml - Natural Leather Conditioner - NZ Made

I've bought three dog collars from this brand now, and they've all been of excellent quality. They look great and are built to last your dog’s lifetime! Thank you for creating such beautiful products.

Classic Buckle Leather Dog Collar - Custom Sized

Beautiful work. Had one similar my dog wore for 18 years, hoping this ages in the same wonderful way.

Solid Brass Eyelets – Dog Collar

Absolutely thrilled with the product. Great quality and when it arrived I had made a mistake on sizing and the customer service of Kinfolk was right there to find a solution. Couldn’t be happier! Thank you very much.

Classic Buckle Leather Dog Collar - Custom Sized

Our older dog has had his kinfolk biothane collar for 3 years and it still looks so fresh. When we adopted our second dog, buying from kinfolk again was an easy choice! They’re beautiful collars that last well and get so many compliments.

Classic Buckle Collar - Waterproof BioThane® Custom Dog Collar

Customer photo review of Two Tone O Ring Collar - Waterproof BioThane® Custom Dog Collar

It took me FAR too long to choose a collar style and color combination but I am so happy with the outcome! I even messed up my color option on the order and I immediately reached out and they fixed it no problem. Came pretty quickly from NZ to CA, USA. (About 2 weeks) Brass/gold hardware is beautiful, the colors are vibrant/eye catching and the biothane material is great for cleaning and reapplying to my slightly messy border collie/aussie girl. I chose orchid and dusty turquoise with the strap in mandarin. Couldn’t be happier with my purchase. Now my dog can’t lose her hanging dog tag anymore. I would 1000% order from them again and recommend. Also nice to support small business. Thanks Kinfolk leather!!

Two Tone O Ring Collar - Waterproof BioThane® Custom Dog Collar

I have spoken with them and I have to say, the customer service is excellent. I had a few problems with mine and was imediately offered to make it right. Any product can have a few dificulties, especially something hand made but the willingness to make sure youre happy makes me feel you could buy with confidence.

Leather Cat Collar with Nameplate - Custom Sized

Store owner replied: Thank you for your feedback, Matt. I'm sorry the collar didn't fully meet your expectations, but I appreciate you taking the time to get in touch and discuss your concerns with me. Thank you also for your kind words about the customer service. As a small handmade business, I genuinely want every customer to be happy with their purchase, and I always welcome the opportunity to make things right if something isn't as expected. Kind regards, Helen

Great dog collar. Looks great and the fact that it is water proof means it will endure those wet walks very well.

Ready to Wear BioThane® Collar

Customer photo review of Leather Puppy Collar - Custom Sized (also suits Tiny Dog Breeds)

I am so pleased with my puppy's first collar. The leather is soft yet durable, my precious pup hardly notices that he's wearing such a stylish statement piece. It very noticeable that this was made with love. The craftsmanship is perfect and the colour matches what was shown online. The name badge makes this a keepsake. I will definitely be back when Wally outgrows this one. Easy to order and quick delivery. Thank you

Leather Puppy Collar - Custom Sized (also suits Tiny Dog Breeds)

The 1/2in lead handle is a bit narrow for my arthritic fingers / hand so Helen will kindly replace with a 3/4in handle. This should work perfectly and last both the dog and myself a very, very long time. Thank you Kinfolk!

Two Tone Classic Lead - Custom Leather Dog Lead

Customer photo review of Classic Buckle Leather Dog Collar - Custom Sized

Gorgeous collar, excellent quality and service. Arrived quickly, exactly as described and a perfect fit. Looks fantastic on our Dogue de Bordeaux. Would highly recommend!

Classic Buckle Leather Dog Collar - Custom Sized

Customer photo review of Classic Buckle Leather Dog Collar - Custom Sized

Pebbles is a little photo shy but strutted her stuff as soon as her birthday present arrived.! Beautifully made collar and finished so well. The perfect gift for every size dog.

Classic Buckle Leather Dog Collar - Custom Sized